Legal / 01

Privacy policy.

Effective date: 1 January 2026

Information we collect

Capsule Funshufflet Logistics Ltd may collect information you provide through the contact form, email or other direct communication. This can include your name, email address, service selection, origin, destination, approximate vehicle count and message content. We may also receive technical information such as browser type, device information, referring page and basic server logs when you use the website.

Purposes and lawful basis

We use enquiry information to respond to requests, understand a proposed movement and maintain communications about the requested service. We may use technical information to operate, secure and improve the website. Where applicable, processing may rely on steps requested by you, legitimate interests, legal obligations or consent. The appropriate basis depends on the circumstances.

Cookies and analytics

The website stores your cookie preference in local storage. Optional analytics may be used only where enabled and configured. This website currently does not promise that an analytics service is active. See the Cookie Policy for category information and browser controls.

Processors and sharing

Information may be handled by website hosting, email, security, form or analytics providers used to operate the site. We do not sell contact-form information. We may disclose information where required by law, to protect rights and security, or where necessary to respond to an enquiry. We do not imply a particular provider is used unless identified in a separate notice.

Retention

We retain enquiry information for as long as reasonably necessary to respond, manage a potential business relationship, meet legal obligations or resolve disputes. Retention periods depend on the nature of the communication. Information that is no longer needed should be deleted or securely anonymised where practical.

Security

We use reasonable organisational and technical measures for information under our control. No internet transmission or storage system can be guaranteed completely secure. Do not send unnecessary sensitive information through the enquiry form.

International transfers

Service providers may process information in countries outside your country of residence. Where applicable, we will consider lawful transfer mechanisms and contractual safeguards. Requirements differ by jurisdiction and may change.

Your rights

Depending on applicable law, GDPR rights may include access, correction, deletion, restriction, objection and data portability, together with the right to withdraw consent. Where applicable, CCPA/CPRA rights may include knowing, correcting, deleting and limiting certain uses of personal information, subject to exceptions. You may also contact a supervisory authority or relevant privacy regulator.

Privacy requests

Send a request to [email protected]. Explain the request and provide enough information for us to identify the relevant communication. We may need to verify identity before acting. This policy may be updated when the website, providers or legal requirements change.